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It's time for total togetherness, positive thoughts and absolute support for our government and all those amazing people in public & private services working around the clock to defeat this dreadful virus.
We are committed to all of our customers, clients and partners; the 7IM team are here to support you and each other.
In light of the recent government guidance and to ensure the wellbeing of our staff and clients, we have asked our staff to work from home until further notice. Furthermore, to safeguard our clients, all external meetings will now be conducted via telephone or videoconference.
We appreciate that these are uncertain times but we want to reassure you that 7IM will continue to remain open for business and fully operational. Therefore, please be assured you can continue to call or email us as usual.
Over the last month, we have been stress testing our business continuity plans to ensure we are prepared and fully able to work from home on an ongoing basis.
As part of this and to avoid our staff travelling unnecessarily, we are asking that no post be sent to our offices. Therefore, please do not post any of the following items:
• Cheques. We will not be able to process cheques so please make any payments online via BACS.
• Application or account opening forms.
• Instructions, amendments or queries by letter
Please contact your Relationship Manager or call 020 7760 8777 who will be able to assist you with any of the above. With most applications or amendments we should be able to resolve these over the phone.
If it is absolutely necessary to post an item that is not covered in the above – i.e. any original or certified documents such as a passport or bank statement, then please contact us before doing so.
We understand that this may cause some inconvenience so we would like to take this opportunity to thank you in advance for your cooperation and your ongoing support. If you have any questions or concerns please do not hesitate to contact your Relationship Manager or call 020 7760 8777.