Providing our clients with the information they need to protect themselves from becoming a victim of fraud.
Keeping your assets safe
7IM is committed to keeping your assets safe and secure, which is why we have created this hub, to provide you with the essential information you need to identify and protect yourself from potential threats.
There are a number of sophisticated ways in which fraudsters look to gain access to your personal, private and financial information, varying from telephone calls, emails, text messages and clone websites. Fraudsters are constantly developing new ways to manipulate potential victims, so it is vital that you are aware of the risks and how to mitigate them.
At 7IM, we will never ask you for your account information, so if you ever receive a phone call, email or text message from a supposed 7IM representative, please hang-up or delete the message and contact us immediately.
What we do to protect your account
Keeping your accounts secure is a priority for us, which is why we have implemented multiple measures to help protect you and your assets. We have applied a range of physical, electronic and procedural controls to keep you safe, some of which we have highlighted below:
Threats you need to be aware of
Fraudsters are constantly developing new ways to manipulate you, and their tactics are becoming increasingly sophisticated. Below, we have highlighted some of the most common types of fraudulent attacks you may encounter:
How you can protect yourself
While we have a number of measures in place to safeguard your assets, we cannot keep them safe without your help. You have a crucial role to play in keeping your accounts secure and, in this section, we outline a list of basic best practices when it comes to protecting yourself from fraud. What you need to do:
What to do if you believe you have been a victim of fraud or if you have received a suspicious email
If you believe there has been fraudulent activity on your 7IM account, please call us immediately on 0207 760 8777. When you contact us, we will investigate your suspicions and take necessary actions to safeguard you and others.
If you suspect that you have had money stolen or misappropriated as a result of fraud you should contact your bank immediately, who may be able to stop or recover any funds, and then contact us. If you are living in the UK, you should also report your concerns to Action Fraud.